What is a Cookie?
A cookie is a small data file saved by your browser on your computer or mobile device when you visit a website. Cookies enable essential website functions, remember your preferences, measure visitor traffic, and help optimise your user experience.
What Types of Cookies Do We Use?
-
- Essential cookies: Required for the website to function (e.g., login, security features). Cannot be disabled.
- Analytics cookies: Collect anonymous information on how you use the site. Help us improve our services.
- Functional cookies: Remember your settings (language, region) to provide a personalised experience.
- Marketing cookies: Only used with your consent. These help show you relevant ads on other sites.
How Do We Use Cookies?
-
- Most cookies are deleted automatically after your visit (session cookies).
- Some persist longer to recognise returning visitors (persistent cookies).
- We use cookies for website operation, analytics, error prevention, and, with your consent, for marketing.
How Can You Manage Your Cookie Preferences?
-
- You can choose to allow analytics and/or marketing cookies via the cookie banner when you first visit.
- You can change or withdraw consent at any time using the “Cookie Settings” button (usually at the bottom of the page).
- You can also delete or disable cookies in your browser settings:
Helpful links:
Chrome |
Firefox |
Edge/IE |
Safari - Note: Disabling some cookies may affect website functionality.
How Long Do We Store Cookies?
-
- Session cookies: Deleted automatically when you close your browser.
- Persistent cookies: Remain for several days to months, depending on type, or until you delete them.
Who Has Access to Cookie Data?
-
- Cookie data is only accessible to Adhoc Support CIC, WebshopCompany Ltd (as technology provider), and trusted technical partners (e.g., hosting, analytics), under strict data protection agreements.
- We never sell your data. Data is only shared with third parties if required by law.
More Information
-
- For details on how we process personal data, your rights, and contact details, see our Privacy Policy.
- Questions or complaints? Email: dataprotection@adhocsupport.org
Policy Changes
-
- We reserve the right to change this Cookie Policy at any time.
- We will notify you of significant changes on the website or by email.
- The current version is always available here.
Last updated: 2nd June 2025.