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Our advocacy solution analyses; evaluates; provides a global response. It adapts proactively, responds quickly to deliver solutions that serve consumers. At the same time, it can respond in a timely and effective manner by identifying manufacturer defects in a wide range of products and by quickly analysing these and related complaints.
This not only protects the interests of consumers, but also provides useful feedback to service providers and helps retailers. It is a preventive process that identifies defects at the point of sale at the...
Our community influences the handling of objections, and complaints arising from poor quality through its perceptions and shares them with community members in the form of continuous information, such as newsletters and social media. A number of databases, search and pre-purchase information are created and also made available exclusively to our community members. A number of databases, search and pre-purchase information are created and also made available exclusively to our community members.
We go through many disputes and usually every dispute is different. When we experience a consumer dispute as a customer, we look for a solution, someone who will deal with our case in a meaningful way and know the solution. adhocsupport.org is an advocacy community, as our slogan says: “All of us, together!” And that means, using the data we collect, reusing it, and making it useful.
The adhocsupport.org community is responding quickly with its number of preventive product tests, its meaningful steps towards quality, and its own local and international online complaint reporting platform. Across Europe, this background provides real-time supportive expertise and a coordinated solution and response!
The adhocsupport.org Advocacy Community aims to solve this problem by helping individuals to find the best possible solution for their interests using the power of the community, by using the results of individual experiences in the form of complaints to help community members make the best decision before they make a purchase, and by using customer feedback to help suppliers and manufacturers improve the quality of products and services.
Over the years, tens of thousands of mobile phones have had typical faults. The manufacturer had denied the fault despite dozens of complaints from customers in different reseller shops in different countries. The complaints were made several months after the purchase, but the manufacturer simply turned a blind eye to the technical defects of the products. Then the Internet overcame geographical borders and the mass complaint was made: the multi backed down in court.
