We go through many disputes and usually every dispute is different. When we experience a consumer dispute as a customer, we look for a solution, someone who will deal with our case in a meaningful way and know the solution. adhocsupport.org is an advocacy community, as our slogan says: “All of us, together!” And that means, using the data we collect, reusing it, and making it useful.
Community News
The adhocsupport.org community is responding quickly with its number of preventive product tests, its meaningful steps towards quality, and its own local and international online complaint reporting platform. Across Europe, this background provides real-time supportive expertise and a coordinated solution and response!
Over the years, tens of thousands of mobile phones have had typical faults. The manufacturer had denied the fault despite dozens of complaints from customers in different reseller shops in different countries. The complaints were made several months after the purchase, but the manufacturer simply turned a blind eye to the technical defects of the products. Then the Internet overcame geographical borders and the mass complaint was made: the multi backed down in court.