Consumer Guides & Alerts Hub: Your trusted, nonprofit resource for up-to-date consumer guides and alerts in the UK.
All guides and alerts are free to read. Direct help and complaint handling requires membership. Adhoc Support CIC empowers everyone—especially vulnerable and marginalised groups—to defend their rights, avoid scams, and get expert help. All of us, together!
All guides and alerts are free to read. Direct help and complaint handling requires membership. Adhoc Support CIC empowers everyone—especially vulnerable and marginalised groups—to defend their rights, avoid scams, and get expert help. All of us, together!
Why Choose Our Consumer Guides & Alerts Hub?
- Trusted UK Nonprofit: As a registered Community Interest Company, we guarantee everything serves the public good—never private profit.
- Clear & Accessible: All consumer guides and alerts are jargon-free and actionable, supporting users of all literacy levels and backgrounds.
- Strict Compliance: We fully comply with UK/EU GDPR and the ICO Accountability Framework—your privacy is always protected.
- Zero Profiling or Marketing: We never use your personal data for profiling or commercial gain. Privacy-first, always.
- Expert Help: Our team is here to guide, educate, and support you—every step of the way.
Consumer Guides Directory
- What to do if you’ve been scammed
- How to complain about a business
- Know your digital rights
- GDPR basics for consumers
- Frequently Asked Questions (FAQ)
All guides are practical, regularly updated, and easy to follow for every user. Consumer Guides & Alerts Hub is your one-stop resource for trusted consumer information.
Latest Consumer Alerts & Scam Warnings
- 10 June 2025: Phishing alert—scam emails impersonating UK banks. Read more
- 25 May 2025: Fraudulent ICO calls reported. Learn how to spot them
- 12 May 2025: Major regulatory update for online shoppers. Details here
All consumer alerts are clearly dated, sourced, and explained for the general public.
Get Help – Consumer Guides & Alerts Hub Support
- All our consumer guides and resources are free to access for everyone.
- Direct help with complaints, scam response, or ongoing support is available only to registered Adhoc Support CIC members, via the secure online member dashboard. Join now or sign in for access to casework and reporting tools.
- We do not offer telephone or walk-in support, and cannot process complaints by email or contact form for non-members.
- For official reporting and consumer complaints, use the following external links:
Information Commissioner’s Office (ICO) |
Trading Standards |
Competition & Markets Authority (CMA)
- Access expert support and tailored casework, not just advice.
- Submit complaints, get ongoing scam response, and track your case online—safely and privately.
- Automatic generation of complaint letters and evidence tools in your member dashboard.
- Support the UK’s only nonprofit, independent consumer advocacy platform focused on evidence-based, community-led help.
Your Rights & Privacy
- Your data stays within the UK/EEA—never sold or used for marketing.
- Processing is always lawful: consent, contract, or legal obligation.
- You may access, rectify, erase, or restrict your data at any time. Email our DPO at dataprotection@adhocsupport.org.
- Read our full Privacy Policy for more details.
- No international transfers; servers in ISO 27001-certified Hetzner datacentre (Germany).
Data Protection & Privacy Contact
For privacy, technical or data rights queries only (not casework):
dataprotection@adhocsupport.org
References & Further Reading
This Consumer Guides & Alerts Hub page is fully compliant with Adhoc Support CIC governance, UK GDPR, Data Protection Act 2018, the ICO Accountability Framework, and all nonprofit/asset-lock requirements. All membership distinctions and legal statements are correct.